Providing excellent service is a priority for the AAO-HNS. We will be conducting a system upgrade resulting in disruptions on our website (www.entnet.org). The website features that rely on the AAO-HNS member database will be unavailable from Friday, April 8 at 5:00 pm Eastern until work is completed on Wednesday, April 13.
We hope this notice will help you to plan ahead. Specifically, member features, Find an ENT/Colleague, AcademyU*, dues renewal, and the donations functions will not be available during this time. However, many pages of valuable content that do not rely on member data will still be available.
Please contact us toll-free at 1-877-722-6467 (U.S. and Canada), 1-703-836-4444 (international), or email memberservices@entnet.org with any service concerns. Member services staff will be available during our regular business hours of Monday - Friday, 8:30 am - 5:00 pm Eastern. For specific questions related to the website, you may also email Informationtechnology@entnet.org.
We regret any inconvenience this disruption in service may cause and appreciate your patience as we work to serve you better.
Sincerely,
David R. Nielsen, MD
AAO-HNS/F EVP/CEO
*Further upgrades to AcademyU will not be complete until April 18, 2011

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